Presenter: Lois L., Area 38; Melissa E., Area 51
Apply user experience principles to AA websites by focusing on newcomers, meeting searches, accessibility, findability, credibility, and real user behavior.
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Description
Apply user experience UX AA websites thinking to the practical problem of helping visitors find what they need without assuming they think like current service workers. Introduces user-centered design, common website pitfalls, personas, newcomer tasks, accessibility, credibility, and the importance of testing how real people navigate meeting information and service content.
