Presenter: Cindy M.
Convert an intergroup landline into a web-based phone system that helps volunteers answer calls remotely and reliably.
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Description
Convert an AA intergroup landline into a web-based phone system so calls can be answered by scheduled volunteers from home, routed to different time slots, protected from exposing personal cell numbers, and supported with updated outgoing messages. Shares how a cloud phone system helped keep recovery information available during an office closure, reduce dependence on one overwhelmed trusted servant, and preserve the hand of AA for newcomers, professionals, and members looking for meetings, literature, or help.
