Presenters: Clement C., New York, NY, GSO; Julie G., New York, NY, GSO

Hear from General Service Office (GSO) staff on communication services, AA.org web projects, Meeting Guide app development, and the structure supporting digital work.

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Description

Review current General Service Office digital projects and the communication services structure behind them. Covers web and app development, staff roles, vendor communication, collaboration across departments, and the recurring challenge of explaining AA’s autonomous service structure and traditions to outside technology providers.

From the NAATW 2019 Workshop, Sept. 20-22 | Bowling Green, KY

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