Presenter: Lisa R., Albany, CA

Apply UX principles to make AA websites, apps, and online tools easier, clearer, and more accessible for real users.

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Apply AA UX user experience principles to online tools, websites, apps, and digital services. Introduces practical ways to move beyond personal preference and design for the people actually using a service, with attention to usability, accessibility, findability, user research, testing, and the importance of reducing friction for newcomers, members, and trusted servants.

From the NAATW 2020 Workshop, Sept. 12 | Online

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