Presenter: Panel

Discuss how AA service entities, technology volunteers, vendors, and professionals can better understand one another during implementation.

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Description

Explores AA tech implementation from both the consumer and provider side, focusing on the language gap between service bodies, vendors, consultants, and volunteers. Looks at how traditions, anonymity, contributions, special workers, budgets, and practical workflow needs affect technology decisions in intergroups, central offices, and other service settings.

From the NAATW 2018 Workshop, Sept. 14-16 | Round Rock, TX

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