Evaluate central office and intergroup infrastructure needs across phones, voicemail, databases, contact management, reporting, and office technology planning.

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Examine AA central office intergroup technical infrastructure through a practical Q&A about office systems that extend beyond the website. Discusses answering services, phone lines, voicemail, call trees, Access databases, QuickBooks migration, contact management, Google tools, reporting, and the need to measure what service offices actually do before choosing new systems.

From the NAATW 2015 Workshop, Oct. 2-4 | St. Louis, MO

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