A.A. World Services Presentation (NAATW 2025)
Presenter: A.A. World Services (AAWS) || Highlights ongoing work in cybersecurity, infrastructure, and staff support, along with efforts to improve contribution tools and information access.
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GSO Presentation (NAATW 2024)
Presenters: GSO Panel || Update members on GSO technology services, communication platforms, data integrity work, digital assets, cybersecurity, and public-facing digital projects.
What’s New, Pt. I: AAWS Technology Update (NAATW 2023)
Presenter: GSO Panel || Summarize current AAWS and GSO technology work across communications, aa.org, Meeting Guide, digital products, security, and member support.
Using Technology to Efficiently Assign Delegates to Conference Committees (NAATW 2022)
Presenter: SJ., Portland, OR || In 2020 a web application was used to assign first year delegates to conference committees. This session will present a more detailed view of how the software works and some of the challenges in the development process going forward, particularly related to application design.
AAWS & GSO Technology Report and Discussion (NAATW 2022)
Presenters: Tracey G., Patrick C., Clorinda V., Lorna G. – New York, NY || G.S.O. Staff members will share on the following: Meeting Guide, aa.org, Fellowship Connection, The new Corrections Correspondence Service (CCS) portal, Digital distribution of A.A. literature in correctional facilities, The Comprehensive Media Plan and Development of new content for YouTube, LinkedIn, aa.org and others.
Concept 12 and Technology (NAATW 2022)
Presenters: Mary T., Mukilteo, WA; Crystal S., Sumner, WA; Betsy S., Tucson, AZ || Connect Concept Twelve’s Warranties to technology decisions, online participation, delegated authority, prudent reserves, substantial unanimity, leadership, and responsible service.
Concept 12: Vital Principles for Effective Teamwork (NAATW 2021)
Presenter: Buck R. || Apply our spiritual foundation of Concept Twelve’s Warranties to teamwork, authority, money, decision-making, and shared responsibility in AA service.
Fellowship to the Rescue: The Inside Story of the First Virtual General Service Conference (NAATW 2021)
Presenters: Beau B., Mike W., Matt C., Greg T. || A panel of our General Service Office staff and AAWS Technology Chair share how trusted servants and technical volunteers helped move the General Service Conference into a virtual format under urgent pandemic conditions.
Let’s Talk Technology With GSO (NAATW 2021)
Presenters: Tracey G., Patrick C., Lorna G., Beau B. || A panel of our General Service Office staff and AAWS Technology Chair will share and field questions about current and future AA technology initiatives, including digital products, communications work, infrastructure, and cybersecurity priorities.
AA Around the World: Japan (NAATW 2021)
Presenters: Yuzo M., Fuminobu A., Hiroyuki K. || How Japan AA pivoted to online virtual experiences for their General Service Conference, 45th Anniversary Convention and AOSM – Asia Oceanic Service Meeting.
AA’s Coming of Age with Technology (NAATW 2021)
Presenter: Billy N. || How AA service has responded to technology across decades (1955 to present), from early resistance and gradual adoption to the rapid changes forced by COVID-19.
GSO & Grapevine Panel (NAATW 2020)
Presenters: GSO & GV Panel ||
Hear updates on GSO and Grapevine technology projects, digital services, online contributions, records, and pandemic response.
Bridging AA Communication Gaps (NAATW 2019)
Presenter: Terry P., Columbia, MD || Identify communication gaps across AA service structures, including those identified in the GSB Communications audit, and consider how technology can improve access, clarity, and connection.
GSO Web & App Updates (NAATW 2019)
Presenters: Clement C., New York, NY, GSO; Julie G., New York, NY, GSO || Hear from General Service Office (GSO) staff on communication services, AA.org web projects, Meeting Guide app development, and the structure supporting digital work.
Concepts, Conflict, and Community (NAATW 2019)
Presenter: Don M., Bloomfield, CO || Connect AA’s Concepts to conflict, service relationships, institutional resentment, and healthier community decision-making.
GSO-AAWS and Technology Update (NAATW 2018)
Presenters: Panel, Josh R., Lois L., Daniel || Review current GSO and AAWS technology work, including website development, YouTube, app planning, and digital communication projects.
Top 10 Technology Things for 2020 International Convention (NAATW 2018)
Presenter: Lois L., St. Louis, MO | Imagine technology improvements that could make the 2020 International Convention in Detroit easier to navigate, attend, and experience.
Applying Our 12 Concepts in Today’s World (NAATW 2018)
Presenter: Keith D., Panel || Apply the Twelve Concepts to current service questions, leadership responsibilities, and decision-making across AA structures.
Our 12 Concepts: Where Technology and Spirituality Mix (NAATW 2018)
Presenter: David E. Past General Service Trustee and AA Grapevine Chair, MA || Explore how the Twelve Concepts can guide technology decisions, communication choices, and service responsibilities.
Harnessing the Wisdom of the AA Crowd (NAATW 2017)
Presenter: Lois L. || Apply collective wisdom, collaboration, content sharing, and community practices to help AA service entities learn from each other instead of working in isolation.
Inspiring AA Service Participation (NAATW 2017)
Presenter: Fred M. || Use participation data, clearer communication, and more inclusive meeting processes to help GSRs and groups engage in AA service.
GSO Communications & Tech (NAATW 2017)
Presenter: Clement C. || Consider how GSO communication services listen to fellowship feedback, support website work, and carry shared experience into AA service decisions.
Traditions and Technology (NAATW 2017)
Presenter: David N., Class B Trustee || Consider how AA’s Traditions can guide technology decisions involving service workers, outside vendors, anonymity, self-support, public relations, and group conscience.
Managing Challenges Related to Data Storage (NAATW 2016)
Presenter: Laura M., Elgin, IL || Address how AA groups and service bodies can store, protect, and share digital information while respecting anonymity and access needs.