National A.A. Technology Workshop
Presenter: Robin T., Sacramento Central Office | Streamline Central Office and Intergroup communication by consolidating group records, email, accounting, newsletters, invoicing, and update workflows so rotating trusted servants can work from clearer and more consistent information.
Presenter: Mike F., TIAA | Learn about the rebuild of a technology forum’s public-facing website to improve outreach, search visibility, navigation, maintainability, analytics, and access to both AA resources and technical collaboration.
Presenter: Randy M., Area 10 | Evaluate AA websites with AI-assisted tools that review newcomer access, member services, trusted-servant resources, and public outreach while using analytics and human fact-checking to guide improvements.
Presenter: Kerri K., Area 46 | Prepare AA websites for conversational and AI-assisted search by answering newcomer questions clearly, using reassuring language, improving page structure, and providing an obvious next step toward help.
Presenter: Niurka G. & Wendell O., Grapevine / La Viña | Examine Grapevine and La Viña digital publishing across websites, apps, podcasts, social media, email, security, advertising, and emerging ideas for natural-language archive search.
Presenter: Carolyn H., NAATW Webservant | Organize more than a decade of workshop materials into a searchable digital library that improves discoverability, accessibility, archival consistency, and handoffs to future trusted servants.
Presenter: John B., Area 72 | A web-based digital newsletter replaced a 60-year-old print process in Area 72 after an eight-month prototype and assembly approval.
Presenter: Sean S. || How an Area moved its AA website from an expensive outside web agency to an in-house, volunteer-managed WordPress site, highlighting lessons learned, reflections on service growth, and ongoing efforts to ensure continuity as responsibilities pass to the next trusted servants.
Presenters: Michael P. and Carrie J., Area 07 || Describes how the Area 07 Technology Committee built a scalable, no-cost district website program using shared WordPress templates, subdomains, and Google Workspace.
Presenter: Lois L. || How clear, thoughtful design directly supports AA’s ability to carry the message by removing barriers to communication in flyers, websites, forms, and digital materials.
Presenter: Sean R. || Practical, low-cost steps to strengthen WordPress security for AA service websites, including common risks—data loss, access misuse, downtime, and automated attacks—and simple measures any webmaster can implement.
Presenter: Robin T. || How one central office integrated its WooCommerce web store with QuickBooks Online to streamline bookkeeping, automate inventory updates, and reduce manual data entry.
Presenter: Mary P. || Introduce website accessibility as a design responsibility, including user experience, semantic structure, mobile access, screen readers, and usable meeting information.
Presenters: Lew G. – Westminster, CO; and Shap W. || How the TIAA Forum helps members continue technology conversations year-round through searchable topics, categories, profiles, notifications, messaging, chat, and shared resources.
Presenter(s): Josh R., Mountain View, CA; David V. || Update trusted servants on Code 4 Recovery projects, including Twelve Step Meeting List, Meeting Guide data quality, imports, translations, security, and volunteer support.
Presenter: Kerri K. – Los Lunas, NM || Compare event registration, management, membership, and e-commerce tools for AA service events that need payments, tickets, reporting, and attendee communication.
Presenter: GSO Panel || Summarize current AAWS and GSO technology work across communications, aa.org, Meeting Guide, digital products, security, and member support.
Presenters: Joel G., Houston, TX & Scott F., Bethlehem, PA || Introduce the Technology in AA Forum as a year-round place to share solutions, hot topics, categories, resources, and practical technology experience.
Presenter: Doug G., Winchester, VA || Show how a small intergroup moved from printed meeting lists to practical off-the-shelf tools for websites, Meeting Guide, Zoom, and online services.
Presenter: Melissa E., Durham, NC || Use simple usability testing methods to improve AA websites for newcomers, members, and trusted servants.
Presenter: Lois L., St. Louis MO || Consider how generative AI could support AA service work, content creation, websites, groups, and communication while requiring careful safeguards.
Presenter: Jacob E.; Tacoma, WA || How the Puget Sound Central Service Office developed a comprehensive website and tech stack by utilizing a variety of free services (Google Sites, GitHub Pages, and others).
Presenter: Lew G., Westminster, CO; Shap W., Tempe, AZ || Learn how the TIAA Forum helps AA members find, share, search, and preserve technology service experience year-round, including a demo of some of its features and a preview of coming changes to the forum.
Presenter: Kerri K., Los Lunas, NM || Build an AA website around primary purpose, clear structure, newcomer access, trusted-servant usability, rotation, accessibility, SEO, and maintainable content systems.