Presenter: Terry P., Columbia, MD

Identify communication gaps across AA service structures, including those identified in the GSB Communications audit, and consider how technology can improve access, clarity, and connection.

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Consider how AA communication moves across groups, districts, areas, the General Service Office, and the broader fellowship. Explores using online forum technologies similar to the tiaa-forum.org to conduct virtual service-position roundtables. Reviews findings and questions from GSB communication audit, service reports, and current practices to explore where information gets delayed, duplicated, or lost, and how digital tools might help trusted servants communicate more effectively.

From the NAATW 2019 Workshop, Sept. 20-22 | Bowling Green, KY

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