Presenter: Clorinda V., GSO, Director, Communication Services; Tracey G., GSO, Senior Digital Strategist, Communication Services; Lorna G., Director, Technology Services

Summarize current AAWS and GSO technology work across communications, aa.org, Meeting Guide, digital products, security, and member support.

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Summarize AA World Services GSO technology work focused on digital communication, aa.org, Meeting Guide, social media, newsletters, podcasts, analytics, and infrastructure. Reviews how communications and technology teams balance public visibility, service needs, digital content volume, conference guidance, cybersecurity, and limited resources while supporting members, groups, professionals, and people seeking help. The update highlights both completed improvements and planned enhancements for the digital tools many AA entities rely on.

From the NAATW 2023 Workshop, Sept. 8-10 | Winchester, VA

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