Presenters: Hiroyuki K., Tokyo, Japan; Cindy M., Hazelwood, MO; Chris M., Atlanta, GA

Review how AA technology matured across group, intergroup, and service office settings during rapid pandemic-era change.

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Review how AA technology comes of age through practical examples from group, intergroup, and service office settings. Highlights online meetings, digital contributions, Meeting Guide connections, online literature access, cloud-based records, and operational changes that helped service entities respond quickly while continuing to carry the message during disruption.

From the NAATW 2020 Workshop, Sept. 12 | Online

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